In the Eyes of the Federal Brand Investigators
The Federal Brand Investigators (FBI) are a true force in the world of marketing, and their jurisdiction encompasses anything and everything that has to do with your brand. Below are a few scenarios when the FBI should be called upon.
Your logo is the face of your brand. The colors need to be specific and cannot be changed – it keeps your brand consistent and recognizable. Just because an employee’s favorite color is red does not grant them permission to change the original blue logo to red. According to the FBI, that’s against the law. Simply put, a logo shouldn’t be tarnished. However, there are exceptions to this law. A color change for a logo is appropriate, for example, during special events or holidays such as Breast Cancer Awareness Month or Independence Day.
One of your employees enjoys working for your company, so he decides to change his profile picture to the company logo. It’s great your team member is taking pride in their work, but this is a major offense in the eyes of the FBI. The problem? Anything posted on their social media page is now a direct reflection of your brand. There is no supervision and this employee has the potential to create a very poor perception of your company.
An employee takes a screengrab of the company’s logo on the website and tries to use this low-resolution logo in marketing materials. This is a chargeable offense per the Federal Brand Investigators. People put in tireless hours to make a perfect logo. Never let anyone tarnish your image by using a low-quality version of your logo. Your logo doesn’t need to be available for the entire company, but it should be accessible for marketing materials.
A brand goes beyond a logo; a brand is communicated through messaging too. Keeping a consistent message of who the company is and what it does with an elevator pitch is an asset in ensuring a consistent brand. Let’s say an employee is out to dinner and happens to be sporting a t-shirt with your organization’s logo plastered on the front. Yes, it’s great brand exposure, but what if that employee doesn’t know how to accurately describe what the company does? Employees are always representing the company during and after hours. If they aren’t sure how to explain to a customer/neighbor/vendor exactly what your organization does that can be detrimental to your brand. An elevator pitch helps to build the personality and value behind a brand that customers learn to recognize and trust.
Don’t be afraid to dispatch the Federal Brand Investigators to make sure all employees are abiding by the rules. Implementing a Brand Standards Guide permits employees to know what variations of the logo, typeface, and colors are acceptable. The Brand Standards Guide plays the ultimate Federal Brand Investigators role and should be enforced throughout the organization.